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Board of Directors

Don Mercer
President

Don Mercer has been involved in a variety of roles with the Council since he retired in April 2007 after a long career in Ottawa, Toronto and Vancouver with Competition Bureau Canada, which administers the Competition Act, the Consumer Packaging and Labeling Act, the Textiles Act and the Precious Metals Marking Act. These laws, intended by Parliament to foster healthy competition and a trust in the marketplace, interdict anti-competitive behaviour, such as price-fixing and abuse of dominance among marketplace players and help ensure trust in Canada’s marketplace by outlawing misleading advertising, misrepresentations, fraud and deception.
Don and spouse Susan are ardent boaters, hikers, walkers and global travellers. Don is past Commander, Vancouver Power and Sail Squadron, a Unit of Canadian Power and Sail Squadrons (CPS), and is currently national MAREP (marine reporting re navigation chart and aids to navigation issues), officer of CPS as well as holding CPS Pacific Mainland District and Vancouver Island North District positions.
He resides in Ladysmith, B.C.

Dennis Hogarth
Vice President

Since entering the audit and accounting profession, Dennis Hogarth has been a pioneer and leader in the innovative uses of digital information in large organizations and in the management of the associated risks. Dennis has more than 38 years of experience working with KPMG, including 27 years working in international leadership positions as a Partner. Starting in the Toronto Office in 1973, he moved to KPMG’s National Office in 1984 where he headed up the Computer Audit and Audit Automation initiatives for the Canadian firm. In 1994, Dennis moved to KPMG’s International Headquarters in The Netherlands to form and lead the firm’s first Global Technology Group. After returning to North America in 1999, he continued working for KPMG International as a Partner in KPMG’s U.S. firm, where he formed and led a global team devoted to the assessment and mitigation of risks associated with the emerging uses of IT, focusing on cross-border personal data privacy and client confidentiality issues in particular.
Dennis’ primary focus for the past decade has been in the area of Information Risk Management, concentrating on emerging issues surrounding Personal Data Privacy, Information Risks, IT Security and Data Governance.
As an avid sailor, Dennis participated as a member of the Canadian Admiral’s Cup Sailing teams in 1979 and 1983. From 1982-1986, he served as a director of Toronto Brigantine Inc, a not-for-profit organization dedicated to building character in youth through sail training.  In 1987, he was elected as a member of the Committee of Management of the Royal Canadian Yacht Club, and went on to serve as Vice-Commodore, Finance and Administration from 1990-1993. He also served as a Trustee of the RCYC Capital Trust Fund, and a member of the RCYC Long Range Planning and Canada Cup Committees before moving overseas in 1994. Since returning to Canada in 2009, Dennis has resided in Port Hope, Ontario with his wife and two children. He currently serves as Treasurer of the Port Hope Branch of the Architectural Conservancy of Ontario, a Trustee of the Capitol Theatre Endowment Trust Foundation and as a member of both the Risk and Audit Committees for the Port Hope Community Health Center.
He resides in Cobourg, Ontario

Simon Wong
Secretary

Simon Wong is an information professional who focuses on the complex interplay between business needs and information systems. He has been involved in the design and implementation of a variety of information system projects, including the Public Policy and Governance Portal spearheaded by the University of Toronto, and the OCREB Online system under the Ontario Institute for Cancer Research.
He resides in Markham, Ontario.

Howard Deane
Treasurer

Howard Deane owns Acme Metric Company Ltd., a Greater Toronto Area based consultancy in social media, web analytics, knowledge management and search engine optimization. He is a Chartered Accountant with more than 30 years of experience, most of it with KPMG, where he was the Chief Knowledge Officer of the Canadian firm, managing significant portions of the firm’s knowledge and research functions. He also ran the IT Consulting Group for KPMG in the Bahamas.
He resides in Pickering, Ontario

Paul Bates
Director

Paul Bates has extensive experience in high-stakes business litigation, class actions, and appeals, including commercial relationships of every kind, securities litigation and shareholders remedies, franchise and distribution law, financial services, real estate development, intellectual property, professional liability, and class proceedings.
In his 30 years of professional experience, Paul has appeared at all levels of the Canadian court system, including the Federal Court of Appeal, and the Supreme Court of Canada, generating countless reported decisions.
Paul has extensive experience in the full range of interlocutory and permanent extraordinary remedies, including mandatory and prohibitory injunctions, Anton Pillar orders, Mareva injunctions, Norwich Pharmacal orders, receiverships, and special statutory remedies.
Paul is experienced in complex international reinsurance claims and disputes, including AIRROC and ARIAS-U.S. practice.
Paul is a frequent presenter at continuing legal education programs sponsored by The Canadian and Ontario Bar Associations, the Law Society of Upper Canada, the Advocates Society and commercial providers of CLE. Paul’s papers have been published in numerous professional journals, including the prestigious Advocates Quarterly, on diverse topics.
He resides in London, Ontario

Julie Caissie
Director

Julie Caissie is currently working for Neil Squires Society as an Employment Specialist and is also the business owner of JC Research and Consultation. She has bachelor's and master’s degrees in family studies and a doctorate in francophone minority education from the Université de Moncton. She just recently obtained the Newborn Behavioral Observation certification (level 1) from the Brazelton Institute located in Boston. She is a member of the Greater Moncton Chamber of Commerce, the International Federation for Home Economics, the New Brunswick Common Front for Social Justice and the New Brunswick Home Economics Association. She is acting as a member of the continuing education committee for NBHEA and she is also responsible for their Facebook page.

She resides in Dieppe, New Brunswick

Dolly Gerrior
Director

Dolly Gerrior is a project manager for the non-profit industry, and, over the past few years, she has centred her work on youth focused issues. She has been actively involved in the development of Consumers Council of Canada’s youth network, has advised on middle school policies and has been actively promoting employment training to at-risk youth.  Dolly is an active consumer representative as a member of the Consumers Advisory Council for the Technical Standards and Safety Authority and has served as a public representative on the Children’s Advisory Committee for Advertising Standards Canada. She has developed and assisted on a number of research projects for the Consumers Council of Canada including the feasibility of a national consumer assembly, energy efficiency in the building code, and a comparison of new home warranty programs across Canada.
She resides in Toronto, Ontario.

Aubrey LeBlanc
Director

Aubrey LeBlanc, immediate past president of the Council, is Chief Administrative Officer, Ontario Building Officials Assoc., as well as principal of his own building and residential consultancy, with services that include: strategic planning, government relations, negotiation and dispute resolution, crisis management, research and policy analysis, training and association management.  His clientele has been: governments and agencies, builders and developers, consumer groups, political parties, start-up businesses, construction materials and innovation enterprises, and industry and professional organizations.  He is currently providing executive management services to a major energy services company, and national home inspection franchisor.
Aubrey was Senior Associate in Public Affairs at Hill & Knowlton Canada, specializing in the areas of building, urban development, infrastructure, and conservation.  He was the Chief Operating Officer of the Ontario Association of Home Inspectors, Executive Director of the Association of Architectural Technologists of Ontario, and created training platforms for the Ontario Building Officials Association.  
For a decade, Aubrey was CEO and Registrar of one of the consumer protection delegated administrative authorities of the Government of Ontario - the Ontario New Home Warranty Program (now TARION). He also served as Director of the branch in the Ministry of Municipal Affairs and Housing responsible for the Ontario Building Code, and was Chief Building Official for Ontario.  His relationship with the building code and standards authorities continues to today via several technical project contracts, chairmanship of the Part 9 Technical Advisory Committee for the Ontario Building Code, member of the Building Advisory Committee to the Minister of Municipal Affairs and Housing, and Vice Chair of the Canadian Standards Association’s Construction and Civil Infrastructure Strategic Steering Committee, responsible for all built environment standards.
Internationally, Aubrey has represented the Canadian building industry and the Governments of Canada and Ontario as a conference keynote speaker, representative or consultant in Washington, Holland, Germany, Chile, Great Britain, Australia and most Canadian provinces, and provided counsel to several other national jurisdictions around the world.
As a volunteer, in addition to serving as President of the Council, he has been Chair of the Board of the Hearing Foundation of Canada and served on the Board of Alumni Western.
Aubrey has an Honours BA in Geography from Western University (formerly UWO), M.Sc. from the University of Wisconsin (Madison), and an MBA from York University (Schulich).
He resides in Toronto.

Marshall Leslie
Director

Marshall Leslie is the owner and principal of M. Leslie Inc., a consulting firm in Toronto, Ontario, Canada. Since 1985 – employing a project based business model – the firm has helped integrate the market plans, competitive analyses, market research, forecasts, and distribution plans of manufacturers, and other organizations, that serve the construction industry. Clients include some of North America’s largest manufacturers of building products, Canadian and American trade associations, independent power generators, First Nations, and standards development organizations.
He resides in Toronto.

Sherry Monahan
Director

Sherry Monahan has spent 25 years as President or Vice President of organizations directing consultations with health care organizations across Canada and internationally. She is experienced in professional staff recruitment, team building and delivery of services, aimed at achieving superior client satisfaction. She has led interdisciplinary health teams, with service providers from the full care continuum, to implement best practices, improve patient flow, reduce length of stay and improve benchmark performance. Expertise in performance improvement, process redesign and change management, applied to processes in the clinical setting. Her clients have included academic health science centres, community general hospitals, provincial ministries of health and community-based agencies. Sherry has a BSCN, Nursing, from the University of Washington, Seattle and an MBA from Concordia University.
She resides in Toronto.

Andrea Rosen
Director

Andrea Rosen has more than 30 years experience in law enforcement and regulation. She was a senior executive in the Canadian public service, and has deep and extensive experience in law enforcement and fostering compliance with regulations. Andrea is now President and CEO of Andrea Rosen & Associates, and draws on this experience when providing private sector firms with advice on how to design compliance programs to ensure adherence to laws and regulations and demonstrate due diligence. She also provides advice and technical assistance to governments that seek to optimize their legal and regulatory regimes, providing blueprints for concept and design, mounting and operating enforcement programs, and advising on strategic direction. 
She resides in Ottawa.

Christine Simpson
Director

Christine Simpson is an experienced consultant with extensive knowledge of consumer product safety issues. She developed her experience based on her many years of public service as a Consumer Product Safety Officer at Health Canada. She has specialized knowledge about toys, children's products, textiles and consumer chemical products and has more than 35 years of experience working with manufacturers, importers and third-party test labs in Asia and the U.S. related to ensuring compliance with Canadian requirements. 
She resides in Toronto.

Sally Southey
Director

A seasoned bilingual leader with 35 years of Canadian and international experience managing difficult communications challenges, shaping policy and advocating for Canada, Sally Southey is president of Southey Consultants. She provides strategic communications and policy advice and execution, including planning, messaging, writing, and media relations. She has served as Director General Strategic Communications and Parliamentary Affairs, Canadian Radio-television and Telecommunications Commission; Vice President, External Relations and Communications, Natural Sciences and Engineering Research Council (NSERC); Minister-Counsellor Public Affairs, Canadian Embassy, Washington, D.C.; Director of Communications for different sectors for Industry Canada, Senior Policy Analyst, Communications, Privy Council Office; and Chief Media Relations, Canadian Human Rights Commission.
She resides in Ottawa.

Ken Whitehurst
Executive Director

Ken Whitehurst has served as Director of Research and Communications and then Executive Director of the Consumers Council of Canada since 2008. He has 30 years of senior-level general and project management experience in consumer representation and research; news media; sales, marketing and regulated disclosure communications; business information systems; management consulting; and financial services. 
He has served as manager for Canada of news agency United Press International, vice president and general manager of broadcast news network Standard Broadcast News, director of media services for Global Strategy Financial Inc., and editor-in-chief of Metroland North Media.
He resides in Aurora, Ontario.

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